![]() However, it wasn't until I got through to a supervisor that I managed to get an assurance that I would get a refund. This time at least I managed to speak to a human who said she would turn off the auto renewal that I had already turned off. ![]() They have again breached UK financial law by failing to advise me that they intend taking money from my account. Well, a year has passed since my last review of McAfee and once again they are taking money from my credit card for a product that I don't have. I'm happy with the software, at Argos's price, but their attempts to obtain more money for solving a problem which did not exist amounts to fraud.ĭo NOT give this firm your financial details! I then installed the new McAfee without any problems and without paying £99.99. I checked through the Apps on my computer and removed a couple which were out of date and another which I never use and cleaned the computer using my installed McAfee. The installation failed and I was advised to contact McAfee which I did, after a long phone call I was told that I had an App on my computer which was preventing the new version of McAfee from installing and that to enable the install I needed to purchase another App which would resolve the problem, this would if purchased from McAfee cost £99.99 and included two further years of McAfee protection. Today I tried to install the latest copy using the information supplied on the product. ![]() I have used McAfee for several years purchasing it in each year from Argos, generally around £10. ![]()
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December 2022
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